ASUS Malaysia Strengthens Customer Experience with Enhanced Quality & Service Commitment
ASUS Malaysia has unveiled an upgraded No.1 Quality & Service Commitment, enhancing the laptop ownership experience with improved durability, extended warranty protection, a wider service network, and exclusive ProCare benefits for selected premium models.
All ASUS laptops now undergo up to 34 durability tests, including drop, extreme temperature, water spill, pressure, and vibration testing, ensuring long-term reliability for everyday use.
Every ASUS and ROG laptop launched from 28 July 2026 comes with a 2-Year International Warranty and 2-Year ASUS Perfect Warranty (Local Accidental Damage Protection), covering unexpected incidents such as drops, spills, and electrical surges.
To provide greater convenience, ASUS has expanded its support network to over 1,000 service points nationwide, alongside Pick-up & Return (PUR) services and international support across more than 90 countries and regions.
Owners of newly launched ProArt, Zenbook, Vivobook S, and ROG laptops will also receive ASUS ProCare, which includes Unlimited 360 Cleaning & Maintenance and Priority Service at authorised ASUS Service Centres, helping users keep their devices in peak condition throughout ownership.
With these enhancements, ASUS Malaysia continues to reinforce its commitment to delivering a reliable, worry-free, and premium ownership experience for laptop users across the country.
