BEST Express Malaysia Records 490% Growth in Large-Parcel Delivery Business

BEST Express Malaysia continues to strengthen its position in the large-parcel logistics segment, reporting strong business growth driven by increasing market demand and ongoing operational improvements.

The company revealed that its daily large-parcel shipment volume recently increased by 82%, reflecting growing demand for oversized and bulk delivery services. To support this growth, BEST Express Malaysia has enhanced its operational management, streamlined processes, and strengthened service quality monitoring to ensure efficient and reliable deliveries.

In May 2026, the company further improved network service-level compliance and optimized coordination across its nationwide operations. These initiatives contributed to significant gains in overall operational performance and service efficiency.

A key highlight was the remarkable growth in customer shipment volume, which surged by more than 490% month-on-month, making the large-parcel segment one of the company’s fastest-growing business areas.

BEST Express Malaysia also recorded improvements in inbound shipment handling and delivery completion rates nationwide, demonstrating the increasing strength of its logistics network and operational capabilities.

To maintain service excellence, the company’s Network Quality Team continues to implement strict quality control measures and continuous performance monitoring. These efforts are aimed at ensuring operational stability while delivering a better customer experience.

Looking ahead, BEST Express Malaysia plans to further expand its large-parcel logistics network and handling capacity. The company will continue investing in transportation efficiency, service quality, and digital management systems to support future growth and strengthen its position as a leading large-parcel logistics provider in Malaysia.

By focusing on customer needs and operational excellence, BEST Express Malaysia aims to deliver more reliable and efficient logistics solutions for businesses across the country.