BEST Express Malaysia has announced the expansion of its smart sorting chain solutions across its nationwide hub network throughout 2026, strengthening its logistics capabilities to support growing shipment volumes with greater speed, accuracy, and efficiency.
The rollout includes the deployment of Dimensioning, Weighing, and Scanning (DWS) systems, which integrate automation, intelligent scanning, and data-driven sorting technologies. These enhancements are designed to improve parcel handling performance while maintaining high service reliability for both B2C and B2B customers.
In parallel with the technology upgrade, BEST Express Malaysia revealed a unified brand strategy, consolidating its express and cargo services under a single BEST Express banner starting in early 2026. This strategic move aims to streamline operations, optimise resources, and deliver a more seamless, end-to-end logistics solution—covering everything from lightweight parcels to bulk cargo shipments.
Under the unified framework, customers can expect simplified engagement, clearer service offerings, consistent service quality, and improved coordination across BEST Express Malaysia’s nationwide network.
As the company enters its next phase of growth, BEST Express Malaysia remains focused on technological innovation, network expansion, and service excellence, reinforcing its long-term commitment to scalable and reliable logistics solutions.