SWAP Device Solutions Sdn. Bhd. , a leading provider of device protection and supply chain services, has introduced Swap Protect, a new service designed to offer comprehensive protection for users’ devices in today’s fast-paced digital world. As smartphones have become indispensable for everyday tasks—from capturing memories to navigating routes and managing payments—the risk of accidental damage, theft, or malfunctions outside standard warranties has also risen. Swap Protect aims to address these risks, providing a complete solution that ensures users stay connected and worry-free.
Flexible Coverage Tailored to Your Needs
Swap Protect offers a variety of flexible coverage plans to suit different lifestyles and budgets. Customers can choose between Protect Basic, Protect Plus, and Protect Pro, each offering a range of benefits such as coverage for accidental damage, screen cracks, liquid damage, extended warranties, and attended theft. This flexible approach allows users to select the protection plan that best matches their specific needs and device usage.
Key Features of Swap Protect
- Accidental & Liquid Damage Coverage: Protects devices from drops, spills, and impacts that may cause malfunctions.
- Screen Crack Coverage: Covers repair or replacement of cracked or shattered screens, reducing costly repair burdens.
- Extended Warranty Coverage: Provides ongoing protection against defects and malfunctions beyond the manufacturer’s warranty.
- Attended Theft Coverage: Offers a replacement device in the event of theft while the phone is in the user’s possession, with a minimal service fee.
Andy Tan, Managing Director of SWAP, highlighted the importance of device protection in today’s market: “With larger screens and rising device costs, accidental damage is more frequent and expensive. Swap Protect offers an affordable, all-in-one solution that lets users enjoy their devices without the stress of unexpected repair costs.”
User-Friendly Subscription and Claims Process
Swap Protect is designed for ease of use, with plans starting as low as RM1. Customers can easily subscribe, modify, or cancel their plans anytime through a simple web app. Whether dealing with accidental damage or screen cracks, repairs are managed by authorised centres using genuine parts, ensuring devices remain in optimal condition without voiding the warranty. With flexible weekly, monthly, or annual plans, users can adjust their coverage as needed. The claims process is straightforward, guaranteeing quick repairs or replacements so users are never without their device for long.
To subscribe, visit Swap Protect from the device you wish to protect. For more information and terms and conditions, visit Swap Protect.