Harvey Norman, a well-loved Australian home and lifestyle retailer, has opened its flagship store at Mid Valley Megamall in Kuala Lumpur. This latest expansion underscores Harvey Norman’s commitment to innovation, quality, and customer convenience, offering Malaysians a comprehensive retail experience with the latest in smart home technology and AI-powered solutions.
A Store Tailored for the Modern Consumer
Bernice Kwok, Managing Director of Harvey Norman Singapore & Malaysia, expressed her excitement: “Our flagship store goes beyond retail. It’s a dynamic space designed to welcome families and individuals with a broad selection of products—from home and kitchen appliances to furniture and electronics—all integrated to showcase how smart technology can simplify tasks and elevate everyday living.” The store also hosts interactive events like product launches, cooking demos, and workshops, enhancing engagement and customer connection.
Innovations and Smart Solutions
The new flagship store at Mid Valley Megamall offers visitors hands-on experiences with the latest home innovations, including:
- AI-powered bedMATCH® Smart Sleep Technology: The first of its kind in Malaysia, this system evaluates a customer’s body profile and sleep habits, recommending mattresses with color-coded firmness levels to ensure optimal comfort.
- NextGen AI Laptops: Harvey Norman’s AI Experts guide customers in selecting laptops suited for their creative and productivity needs, showcasing the store’s commitment to personalized tech solutions.
Harvey Norman has also donated 24 AI laptops to underprivileged students, a corporate social responsibility (CSR) initiative aimed at bridging the digital divide in Malaysia and providing educational tools to students from low-income families.
Opening Promotions and Activities
To celebrate the launch, Harvey Norman’s flagship store will host a variety of activities from 30 October to 3 November 2024, including:
- RM1 Lucky Draws: Prizes worth over RM40,000 are available to win.
- Guaranteed Sure Win: Vouchers and prizes totaling over RM14,500 are available with a minimum RM300 purchase.
- Family-Friendly Activities: Face painting, arts and crafts workshops, and a technology sharing session by tech influencer Adam Lobo, as well as complimentary coffee by Philips.
Shopping with Confidence
Harvey Norman’s “Shop with Confidence” initiative promises customers price guarantees, same-day delivery, product care options, and flexible payment plans, including Buy Now, Pay Later services.
With plans to expand to 80 stores nationwide, Harvey Norman’s flagship store at Mid Valley Megamall is setting the stage as a premier destination for home and lifestyle needs in Malaysia.
For more details, visit Harvey Norman Malaysia’s Facebook page or stop by the new flagship store at Mid Valley Megamall.