Vivo Malaysia achieved a significant milestone with the inauguration of its largest Experience and Service Centre store in Klang Valley, situated at Sunway Pyramid shopping mall. This flagship store is devoted to delivering an enhanced and top-notch experience to its customers, with the aim of redefining consumer engagement and satisfaction.
The opening event introduced a convenient approach, blending the service center and concept store into an integrated space. This innovative integration seeks to elevate customer service by gaining deep insights into consumer preferences and needs. In the specialized service zone, a team of certified technicians is ready to promptly identify and resolve any issues faced by users.
Moreover, the launch event was enriched with various activities, including a photography workshop by professional photographer Alexio Yeoh. Yeoh shared valuable tips on unlocking the full potential of the X100 series for photography enthusiasts. Concurrently, the ‘Merry Merry Ong’ Christmas tree DIY workshop allowed participants to craft personalized Christmas trees and immerse themselves in the holiday spirit.
The opening of this flagship store underscores vivo’s commitment to providing more than just products. It signifies a profound dedication to delivering an outstanding and steadfast customer experience. Enthusiasts are encouraged to visit the store located at F1.36 & F1.37 of Sunway Pyramid Shopping Mall.