OnePlus has announced that its ongoing exclusive warranty policy will be extended. Originally scheduled to be in effect from July 15th to September 15th, the policy has now been extended until December 31st, 2022, and will be available on a first-come, first-served basis.
The exclusive warranty policy covering specific models both in- and out-of-warranty, which was introduced in July alongside the brand’s official establishment in Malaysia, now aims to benefit existing Malaysian OnePlus users. This reaffirms the company’s commitment to bringing the entire OnePlus experience to the local market.
Currently, both new and existing OnePlus users can visit the two official authorised service centres to have their smartphones repaired. Alternatively, they can also take advantage of Mail-in Repair Service from participating OnePlus Retail Stores, where their smartphones will be sent to an authorised service centre free of charge. Lastly, users can also opt for the Self-mail-in Repair Service by mailing their phones to the 1Powerhouse OnePlus Authorised SIR Centre with the send-in courier fee borne by the user and the returning courier fee borne by the SIR centre.
To date, nearly 200 OnePlus users have benefited from this policy, gaining increased access to premium aftersales service for their devices.
For more detailed information on the exclusive warranty policy, please visit: https://community.oneplus.com/thread?id=1108748703009079302.